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| Do I have to wash the linens
before I return them? |
| Absolutely not! We wash and press
our linens in house. Leave the cleaning
to us, that part of the rental costs. |
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| Do I pay extra for delivery? |
| That is also included in your costs.
No extra charge. |
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| Do I need to book reservations? |
| Please give us one week's notice to
prepare your order. |
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| Is there a set-up or take-down
fee? |
| Our costs include set-up and
take-down fees- no extra costs and no
headaches setting up! |
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| Am I responsible to lost or
stolen items? |
| Yes. We count all items upon return;
you will be invoiced the amount of
missing items. |
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| What happens if the item is damaged? |
| In most cases linens can be cleaned,
however in the case of ground-in dirt,
candle wax, burned linens etc. You will
be charged the full amount as they would
need to be replaced.
Please click here for Rental Terms |
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| I live outside of the London
area, will you still deliver? |
| We generally can travel outside of
London, please contact us for
geographical verification.
Click here for
Contact Information. |
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| Can I see the linens before I
order them? |
| Absolutely! We encourage you to come
in and choose what best suits you. Call
to make an appointment at our show room. |
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| Can I rent linens for any
occasions? |
| Whenever, wherever we'll be there |
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